Policies

Users are responsible for providing required compensation controls (samples or beads), sample buffer and sample plates or tubes.

1. Instrument reservations and service requests must be made by users through the iLab scheduling system. Please email iLab@utsa.edu if you need assistance creating an iLab Profile.
2. To schedule an appointment, visit the Schedule Equipment tab in iLab and select the desired time on the appropriate schedule (View Schedule).
3. If your appointment requires Core Staff approval, DO NOT prepare samples until you receive the approval notice.
4. Requests are processed on a first-come, first-serve basis.

1. Visit the Fee tab for set-up fees and hourly charges. Note that fees are subjected to change without notice.
2. Only Trained users will have access to the Unassisted fees.
3. Billing is based on actual usage time as per Start/End of reservation at the Kiosk interface.
4. A no-show fee will be charged equal to the full amount of scheduled time.

1. Cancellations are allowed up to 2 hours prior to appointment time through iLab.
2. Cancellations made with less than a 2-hour notice will incur the set-up fee charge.
3. Same-day cancellations for sorting appointments must be made by calling the staff during business hours at 210-458-4093.

1. USB drives or portal memory devices are NOT allowed to connect to the workstations that operate LSR-II, FACS-Aria, FACS-Celesta, Imaging flow cytometer, Zeiss 710, and Bio-Plex 200.
2. UTSA members can request access to the CAC-Lab server by emailing the core director. This is a temporary storage location for active projects.
3. Please save your acquisition templates and export your data to your PI's folder in CAC-Lab. This server can be accessed from any computer on campus following these steps:
   1. To connect from a PC:
      1. Connect to VPN at vpn.utsa.edu (make sure you have configured Duo Two-Factor Authentication), otherwise you might not be able to connect
      2. Open 'my computer'
      3. Click on 'Map network drive'
      4. Specify folder you want to connect to:
         i. Drive: K:
         ii. Folder: \\smb.utsarr.net\research\COS\CAC_Lab
      5. Select on connect using different credentials
      6. Click on finish
      7. Enter network credentials as follows:
         1. Username: UTSARR\abc123
         2. Password: UTSA passphrase
      8. Export data
      9. Disconnect K: drive
   2. To connect from a Mac:
      1. From Finder, select Go – Connect to server
      2. Type "smb://smb.utsarr.net\research\COS\CAC_Lab"
      3. Once prompted to sign in, use your abc123 + passphrase
4. Data older than 3 months old will be deleted from the local drive in the workstation. The Cell Analysis Core is not responsible for user's data.
5. Please move data from CAC-Lab to a permanent location once data analysis has been finalized.

Only approved personnel can operate independently after hour. All procedures must be followed, including proper shutdown of the instruments.

Please send a detailed report of any problem immediately to Cell.Analysis@utsa.edu.

If you used the equipment within CAC to generate data for your manuscript, please use the following examples to help format your acknowledgment.

“The authors acknowledge the Cell Analysis Core Facility at the University of Texas at San Antonio for support during this work.”

“The authors would like to thank Dr. FirstName LastName (Cell Analysis Core Facility, University of Texas at San Antonio) for technical support.”